SOFTWARE AS A SERVICE
Adept Enterprise ® Private Cloud


SUPPORT
Adept Enterprise ® Support Services

Open Ticket

Adept Software Support

Open a Ticket (Login Required)

Check Ticket Status

Adept Software Support

Login to Check Status of an Open Ticket

No Password?

Ticket Support

If you have communicated with our help desk support team via email previously, you are already registered. You might not have a password for this online support system. Get it here.

Customer Service

Contact customer service

For inquires call toll free 1-888-392-9623 between the hours of 9am and 7pm Eastern Time.

  • "What continues to stand out most about working with Adept is the overall outstanding integrity of this firm. They are extremely dependable, responsive and professional. We are satisfied with our product and look forward to working with them in the future."

     

  • "Our Power Company could not have achieved FERC compliance with out the dynamic and integral relationship it maintains daily with Adept Technologies. Any challenge we face they incorporate it. Any FERC requirement we have they meet it. Our Power Company could not continue to provide the safe and economical generation of hydro power in the world we live in as FERC licensees without Adept's help. "

     

  • "We have been very blessed to have Adept Technologies. We reviewed a lot of companies. Adept Technologies was the only one that said ‘of course we can do that’ or ‘we did not think of that, sure we can do it’. These are a group of extraordinary individuals! They have worked with us on numerous changes throughout the years, which have made our jobs a lot easier. Adept Technologies has been our vendor since 2005."

     

  • "One of many reasons our County selected Adept Technologies to replace the county's existing Permits Plus permitting system is the flexibility afforded by the Adept system. The ability to integrate the various associated databases used by the county played a major key factor in contracting with Adept."

     

Why Our Private Cloud?
We do NOT use ANY Cloud Based Server, ANY Virtualized Server from ANY Service such as Amazon AWS, Microsoft, Oracle, Google or any other Cloud based service from ANY third party. Our servers are purchased, built, installed and running in Data Centers in the United States of America controlled by us.

We use multiple production servers dedicated to hosting our enterprise software systems, and these servers are redundant. When one or more servers are down for planned software updates, or hardware upgrades, our enterprise software uptime is not affected on the production servers that were not scheduled to be upgraded or serviced. These updates and services are planned over the weekends and after hours and are done with zero downtime for the accessibility of the software.

Since December of 2001, Adept Technologies ® has been providing fully integrated enterprise software solutions to corporate businesses focused on power generation and distribution, along with municipal governments that are focused on all aspects of land management and community development.

In January 2007, we went Live with our first Adept Enterprise ® Private Cloud system for a large Global Power Company. Since 2007, we have added numerous corporations and governments to our Private Cloud.

We have built a reputation for software excellence and exceptional service based upon our dedication to building long-term relationships with our customers. We take pride in acquiring an in-depth understanding of our clients' businesses, allowing our Business Integration Specialists to provide highly relevant and value driven software solutions.

We offer superior training and support, driving greater returns on our customer's investment in our technology. Our partnered approach helps our customers to achieve their goals by improving process efficiencies and by enhancing competitiveness.

Our USA based out of the box thinking software engineers, led by seasoned professionals are constantly trailblazing new technology.
x
This website (www.myadept.com) uses cookies to ensure you get the best experience on our website and for analyzing traffic. By continuing to browse our site, you are agreeing to our privacy policy. Find out more.That's Fine